Return and Refund Policy for Physiotherapy Packages
1. Satisfaction Guarantee: We are committed to providing high-quality physiotherapy services and personalized care. If you are not completely satisfied with your physiotherapy package, please let us know, and we will make every effort to address your concerns and provide the best possible experience.
2. Cancellation Policy: Please notify us at least 24 hours in advance if you need to cancel or reschedule an appointment to avoid any cancellation fees.
3. Non-Refundable Nature: Please be aware that the physiotherapy package you have purchased is non-refundable. Once the package has been purchased, the fees are not eligible for a refund under any circumstances, including unused sessions.
4. No-Show and Late Cancellation Fees: If you do not show up for a scheduled appointment or cancel with less than 24 hours' notice, you may be subject to a no-show or late cancellation fee. The specific fee amount will be outlined in your package agreement.
5. Contact Us: If you have any questions or concerns regarding your physiotherapy package, please contact us by phone or email. We are here to assist you in the best possible way.
6. Changes to the Package: We reserve the right to modify the terms and conditions of the physiotherapy package, including the refund policy, at our discretion. Any changes will be communicated to clients in a timely manner.
Please note that the specifics of your return and refund policy may vary depending on your clinic's terms and local regulations. It's essential to communicate this policy clearly to your clients and have them acknowledge it before purchasing a physiotherapy package.
